Page 150 - May 2018 - December 2018 Issue
P. 150

Producing Best


                                                    Results through


                                                    Six Sigma



                                                    By Lulu Canlas, Human Resources and Administration







          Thirty-four Metro Pacific Tollways South
          employees acquired new information and
          learning about Six Sigma in the third
          series of Lunch and Learn held last                                                                                      The DMAIC Method of Six Sigma
          October 31, 2018 at Shakey’s Kawit, Cavite
          City. Mr. Emil Vadassery, a Six Sigma Yellow                                                                             The DMAIC
          Belt holder from Supply Chain and Risk                                                                                   (Define-Measure-Analyze-Improve-Control
          Management, conducted the learning                                                                                       ) project method is a formalized
          session.                                                                                                                 problem-solving process of Six Sigma. It’s
                                                                                                                                   made-up of five steps to apply to any
          To apply Six Sigma in Metro Pacific                                                                                       procedure of a business to improve
          Tollways South business, employees                                                                                       effectiveness.
          needed to understand what Six Sigma is,
          the principles of Six Sigma, and the DMAIC                                                                               1.  Define: Set the context and objectives
          problem-solving method.                                                                                                  for your improvement project.
                                                                                                                                   2. Measure: Determine the baseline
          What is Six Sigma?                                    Six Sigma’s fundamental principles:                                performance and capability of the process
                                                                                                                                   or system you’re improving.
          Generally, Six Sigma is a problem-solving             ■  Y=f(X) + ε: All outcomes and results                            3. Analyze: Use data and tools to
          methodology that helps enhance business               (theY) are determined by inputs (theXs)                            understand the cause-and-effect
          and organizational operations. It is a                with some degree of uncertainty (å).                               relationships in your process or system.
          systematic, disciplined customer focused,             ■  To change or improve results (the Y), you                       4. Improve: Develop the modifications that
          data driven process improvement                       have to focus on the inputs (theXs), modify                        lead to a validated improvement in your
          methodology that uses DMAIC to reduce                 them, and control them.                                            process or system.
          DELAYS, DEFECTS & VARIATIONS. The Six                 ■  Variation is everywhere, and it degrades                        5. Control: Establish plans and procedures
          Sigma DMAIC process (define, measure,                  consistent, good performance. Your job is                          to ensure that your improvements are
          analyze, improve, control) is an                      to find it and minimize it!                                         sustained.
          improvement system for existing                       ■  Valid measurements and data are
          processes falling below specification and              required foundations for consistent,                               The Tools-Methods Landscape of Six
          looking for incremental improvement.                  breakthrough improvement.                                          Sigma
                                                                ■  Only a critical few inputs have
          Six Sigma Principles                                  significant effect on the output.                                   Having the right tools and knowing how to
                                                                Concentrate on the critical few.                                   apply them to your Six Sigma projects will
          Six Sigma is based on a handful of basic              ■  Every decision and conclusion has risk                          help you produce accurate, acceptable,
          principles, and these principles crete the            (ε), which must be weighed against the                             and reusable outcomes. Here’s an
          entire Six Sigma arrangement. Here are                context of the decision.                                           overview of the Six Sigma landscape:




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