Page 150 - May 2018 - December 2018 Issue
P. 150
Producing Best
Results through
Six Sigma
By Lulu Canlas, Human Resources and Administration
Thirty-four Metro Pacific Tollways South
employees acquired new information and
learning about Six Sigma in the third
series of Lunch and Learn held last The DMAIC Method of Six Sigma
October 31, 2018 at Shakey’s Kawit, Cavite
City. Mr. Emil Vadassery, a Six Sigma Yellow The DMAIC
Belt holder from Supply Chain and Risk (Define-Measure-Analyze-Improve-Control
Management, conducted the learning ) project method is a formalized
session. problem-solving process of Six Sigma. It’s
made-up of five steps to apply to any
To apply Six Sigma in Metro Pacific procedure of a business to improve
Tollways South business, employees effectiveness.
needed to understand what Six Sigma is,
the principles of Six Sigma, and the DMAIC 1. Define: Set the context and objectives
problem-solving method. for your improvement project.
2. Measure: Determine the baseline
What is Six Sigma? Six Sigma’s fundamental principles: performance and capability of the process
or system you’re improving.
Generally, Six Sigma is a problem-solving ■ Y=f(X) + ε: All outcomes and results 3. Analyze: Use data and tools to
methodology that helps enhance business (theY) are determined by inputs (theXs) understand the cause-and-effect
and organizational operations. It is a with some degree of uncertainty (å). relationships in your process or system.
systematic, disciplined customer focused, ■ To change or improve results (the Y), you 4. Improve: Develop the modifications that
data driven process improvement have to focus on the inputs (theXs), modify lead to a validated improvement in your
methodology that uses DMAIC to reduce them, and control them. process or system.
DELAYS, DEFECTS & VARIATIONS. The Six ■ Variation is everywhere, and it degrades 5. Control: Establish plans and procedures
Sigma DMAIC process (define, measure, consistent, good performance. Your job is to ensure that your improvements are
analyze, improve, control) is an to find it and minimize it! sustained.
improvement system for existing ■ Valid measurements and data are
processes falling below specification and required foundations for consistent, The Tools-Methods Landscape of Six
looking for incremental improvement. breakthrough improvement. Sigma
■ Only a critical few inputs have
Six Sigma Principles significant effect on the output. Having the right tools and knowing how to
Concentrate on the critical few. apply them to your Six Sigma projects will
Six Sigma is based on a handful of basic ■ Every decision and conclusion has risk help you produce accurate, acceptable,
principles, and these principles crete the (ε), which must be weighed against the and reusable outcomes. Here’s an
entire Six Sigma arrangement. Here are context of the decision. overview of the Six Sigma landscape:
149 | NEWS AND EVENTS